You’ve got questions. We’ve got answers. As the light at the end of the tunnel grows brighter, here are some frequently asked questions and their answers to shed more light on what’s happening this year at PeoplesBank Park:
Q. Are the Revs playing this year?
A. Heck yeah! Our season opens on May 28 – click HERE for the schedule.
Q. Will fans be allowed in?
A. Yes. Pennsylvania has announced outdoor venues like ours may welcome 50% of our capacity until May 31. We will use pod seating for our opening home stand. After that, we will use our June games to gauge fans' comfort levels and ease our way to normal operations by the July 4 weekend.
Q. Where can I get tickets?
A. Tickets for all of our games are available HERE. Because of our currently limited capacity, the best way to guarantee yourself tickets is to buy one of our season member plans. They are honestly the best value as well. You can find out more about those options HERE.
Q. What happens if I buy a plan and then something goes wrong and I can’t use it?
A. We’ve got you covered – we are guaranteeing you will get the value of what you spend with us one way, or another. We call it “Revsurance.” Click HERE for all the details.
Q. I have a season plan, a 6-pack, or some other kind of ticket from 2020 that I didn’t get to use. What do I do?
A. You will get to use it in 2021. You should have heard from us by email already, but if not or if you are unsure of your options, please call the Shipley Energy Ticket Office at 717-801-HITS (4487).
Q. What will the rules be for attending?
A. We are following all state regulations in place for a facility such as ours. Right now that means primarily wearing masks and, for now, practicing social distancing.
Q. Will I have to wear a mask the whole time I am at the game?
A. We will follow all Commonwealth of Pennsylvania guidelines in place as the season goes along. Right now, the rules require wearing masks even when outdoors in the seating bowl unless you are eating or drinking. If their rules are relaxed, ours will be, too. Please check back occasionally for any updates.
Q. May I wear a face shield in place of a mask?
A. We require that all guests and fans wear masks per the state guidelines. You may certainly wear a face shield in addition to a mask.
Q. Will I be able to sit socially-distanced from people outside my group?
A. For the beginning of our season, yes. We are creating patterns in our seating bowl that allow social distancing from other fans who are not in your group. In our hospitality areas, we are reducing capacity for our first home stand so you can spread out if you are at a game as part of a group. We'll permit groups to go to 100% capacity in a hospitality space if they choose beginning June 11. We hope to be at normal operations throughout the ballpark by the July 4 weekend.
Q. Will there be general admission seating this year?
A. In order to ensure social distancing, fans will be required to sit in the seat indicated on their tickets.
Q. What if I am vaccinated – do the mask and distancing rules apply to me?
A. We are following state regulations, so right now, yes.
Q. Since you are an outdoor venue, we can still attend if we have a runny nose or something, right?
A. In the interest of keeping each other safe, we ask that fans showing any symptoms please stay home until the symptoms have passed.
Q. Will the playground be open?
A. Yes, the Penn State Children’s Hospital Playground will again be open for young fans during Revolution home games. PeoplesBank Park staff members will closely monitor the playground and conduct extra sanitizing cleanings of the equipment throughout each game.
Q. Will parking procedures be affected by COVID safety precautions?
A. For our first home stand, we ask that all fans help ensure the health and safety of their neighbors by wearing masks and practicing social distance, but otherwise parking procedures will be the same as in years past.
Q. What else will you do to keep people safe?
A. Many of the same things you see in other public places – distancing in lines, extra cleaning, some modifications in food service, and other similar measures. We have also introduced contact-less ticket transactions and self-serve kiosks at the concession stands. Hand sanitizing stations have been installed throughout the concourse.
Q. Will you still have fireworks?
A. Yes – we will still have fireworks shows this year. Our full promotional schedule of activities and special events is available HERE.