Group FAQ
Do I need to pay a deposit when reserving group tickets?
Can I increase or decrease the amount of tickets I originally reserved?
When is final payment due?
When do I get my tickets?
Can I add on more tickets at the box office the day of the game and receive the group discount?
Can I get a refund for my tickets if need be?
What if our game is rained out?
How old does a child need to be to have a ticket?
Does a chaperone need to purchase a ticket?
When will my group’s name go up on the scoreboard?
My group is doing something on the field (performance, first pitch, check presentation, etc.). Where should we go and at what time?
Is outside food allowed into the ballpark?
How much is parking?
Have another question that is not answered above? Fill out the contact form below!
Yes, to reserve group tickets a $50 deposit is required. Seats will not be held without a deposit.
You can always increase the number of the reservation however the group cannot decrease the number that was already reserved. We suggest when making a reservation to start with a conservative number for the group and add-on as necessary.
Final payment is due two weeks prior to your game.
Tickets will be sent out once the balance is paid in full.
Group tickets must be ordered in advance to receive the discounted price. Tickets that are added on the day of the game at the box office will be charged the usual day of game pricing.
The Riversharks have a strict no refund policy. If you are unable to use your tickets please consult with your group sales representative on any possible options.
In the event of a rainout or other cancellation of your game, your tickets will be good for any other game during the 2015 season. The group leader can either reschedule the group outing for the whole group or the individual members can hold on to their tickets and attend a game at their leisure.
The Riversharks ticket policy is not based on age. If the child is young enough they will be sitting on someone’s lap then they do not need a ticket. If they will be utilizing their own seat then they would need a ticket.
Yes, please be sure to include any chaperones in your paid ticket count.
Top of the 6th inning
If your group is scheduled for something on the field please check-in at Section 107 (located next to the first base dugout) no later than 45 minutes prior to game time. Please discuss check-in procedures with your group sales representative prior to arriving at the ballpark.
Unfortunately no outside food or beverage is allowed into Campbell’s Field. Be sure to ask your group representative how you can add food packages onto your group ticket order. If there is a dietary restriction please contact your group sales representative or Legends Hospitality at 856-541-2912.
$6 for cars and $12 for buses.