Refund policy for Nottingham Forest tickets announced

07/12/2012 2:28 PM
By: Orlando City Public Relations
ORLANDO, Fla. – Orlando City Soccer Club announced today that refunds will be available for all who purchased tickets for the July 21 match against Nottingham Forest.  Season ticket holders who have purchased tickets for the July 28 match against Stoke City are also eligible for a refund as they will now receive tickets to the match as part of their season ticket package.

The cancellation of the match is the result of several changes made at Nottingham Forest in the last week.  Following the death of the club's previous owner, Nigel Doughty, the club was bought on Tuesday by the Al-Hasawi family, and today it was announced that manager Steve Cotterill is departing the club with immediate effect.  These changes forced the cancellation of the entire U.S. tour as Nottingham Forest must now search for a new manager and new players with just over a month left until the first match of the 2012-13 Championship season.

“Given the major changes Forest are going through we completely understand their position and decision,” said John Bonner, Owner/Chairman of Orlando City.  “But obviously we are hugely disappointed and devastated that our fans will not now be able to see what would have been a fantastic match.”

To receive a refund, ticket holders must contact the Orlando City ticket office at 855-ORL-CITY or [email protected].  The ticket office will have extended hours and be open until 7 p.m. Thursday night, and from 9 a.m. until 7 p.m. Friday to help process refunds.  Refunds will continue to be processed through next week.  High call volumes are expected.  Fans are asked to leave voicemails and emails to ensure their refund is processed.

Those who have purchased tickets through Ticketmaster are subject to Ticketmaster’s refund policy.  For more information, visit www.ticketmaster.com.




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