NSF "Selling It..." Newsletter - San Jose Sharks

   
NSF "Selling It..."

January 8, 2014 | Volume 12, Issue 15
Envelope To subscribe Click Here

THE SHARKS INCREASE ROI WHILE GROWING THEIR FAN BASE

The San Jose Sharks are using their “Sharks Ice” programs and facilities to increase their bottom line and create Sharks fans for life
By: Lucas Dillow

Sharks Ice
  Click the image above to check out the Sharks Ice website!


Chantelle Neep

Dear Faithful Readers,

It’s hard to believe we’re within a month of the 19th annual National Sports Forum in Dallas. Having taken the Forum to nearly 20 different cities over the years, we’ve been fortunate enough to have worked with dozens of sports venues across the country.

Though known mostly for the teams they house, the majority of these arenas, stadiums and ballparks also host numerous additional events in the off-season and throughout the year. Many are the perfect setting for concerts, youth tournaments and family entertainment; all of which bring in incremental revenue for venues on days when they may otherwise be left empty.

This week’s article showcases how Sharks Sports and Entertainment found a way to utilize additional facilities, including Sharks Ice, throughout their region to bring in secondary revenue streams. See how they are using these venues to host external events and tournaments, while cultivating their future fan base.

Enjoy the feature,

Erin

[email protected]

P.S. - 
Feeling creative? Send in your best marketing and advertising campaign from 2013 and your team could be the next feature in "Selling It"!


 

 

PROGRAM TITLE


The San Jose Sharks                              

The San Jose Sharks

OBJECTIVES

Sports teams have a massive opportunity to capitalize on what other businesses don't have access to: their stadiums. Hockey teams have an especially unique situation in that they have a facility that cannot be easily duplicated. You can play football in any open lot, but ice hockey requires a rink. Ice skating facilities are expensive, hard to maintain and have small profit margins unless tied to a larger cause that can bring in events. With revenue streams much smaller than that of larger stadiums (17,500 seats available at the Sharks SAP Center vs. 80,000 at Lambeau Field), it becomes essential to find more creative ways to increase profits. 

That’s why Sharks Sports and Entertainment (SSE, owners of the San Jose Sharks) have found a way to increase their bottom line and grow their fan base at the same time. Ancillary business and facilities are big ways that SSE is generating secondary revenue streams from events not directly related to the Sharks. Hockey teams across the world should take notice of the way the Sharks do business. 

 PROGRAM DESCRIPTION

SSE's biggest facility - Sharks Ice - located in San Jose, is the largest ice skating facility west of the Mississippi with four ice sheets. It's used for the Jr. Sharks program, figure skating competitions, ice hockey competitions, public skating sessions and a practice rink for the NHL Sharks. Sharks Ice has the largest number of registered adult hockey players in the country – 4,800 – and is open 364 days a year. With over 1.5 million people going through the Sharks Ice Center every year, it is the largest contributor to hotel room bookings in San Jose only behind the Convention Center. Mind you, the SAP Center only draws 1 million people per year…. Sharks Ice hosts the Jr. Sharks program year round, has hosted the Girls National Ice Hockey Championships and will be hosting the 2014 Boys National Championships. As you can see, Sharks Ice gets a lot of play!

All this action has huge benefits for Sharks Sports and Entertainment. Firstly, they are building their fan base for the future. “It’s a vertical integration strategy, we are able to get kids and adults exposed to the sport on a regular basis. And when those kids become decision makers in homes, they are more likely to be Sharks fans and buy tickets,” said John Tortora, COO for the San Jose Sharks. Getting more people involved in Sharks related ice events is growing their fan base, and SSE has invested a lot of money into the Jr. Sharks and their younger fan base as future followers and potential players (as you will see in the results section)!

Advertisement
Find the NSF on Facebook

Secondly, The revenue generated from Sharks Ice is unique in that it is not shared with the city. Unlike other funds generated from Sharks games like ticket sales and sponsorship deals, Sharks Ice revenue is strictly SSE’s. They do pay a rental fee to the city for use of the building, but earinings are not split up and shared. That’s money coming in from ice skating events, the Jr. Sharks program, competitions and public use. Considering that 1.5 million people come through the facility each year, sole access to that revenue is a huge benefit. 

 

 Sharks Ice

Click above to go to the San Jose Sharks Website

PARTNERSHIP

Sharks Sports and Entertainment partners with the city of San Jose for their ancillary businesses. San Jose city owns the Sharks Ice facility and the SAP Center, but SSE has full operational control over them. The city is more of a back seat partner with SSE doing all of the heavy lifting and hefting all P&L responsibility.

RESULTS

Sharks Ice has been a big success for SSE. “It has worked out well for us, people can identify with the sport more readily because they have been exposed to it more and it’s growing our fan base,” said Tortora. They have fans growing up in the Sharks community and families becoming more involved. But as mentioned earlier, the revenue generated from Sharks Ice is unique in that they don't have to share it with the city. The facilities are very costly, but the revenues and benefits heavily outweigh the operational costs. 
 
The Sharks have also been able to capitalize on the program in ways much closer to home. One of their very own minor league players, Matt Tennyson, came up through the hockey ranks in the Jr. Sharks program. Both fans for life and prospecting players are coming from what SSE is doing with Sharks Ice. 

LOOKING AHEAD

The Sharks have two other facilities, in Oakland and Fremont, but the Sharks Ice facility in San Jose is by far the largest. With four sheets currently, they are looking to expand to six sheets. Tortora simply said “The demand for ice is so large that we cannot accommodate all of those who want to use it. We are working on adding more sheets in the future." The problem is that ice rinks are tremendously expensive to build and maintain and the process is slow going. But the revenues offset the high costs so they are definitely looking at putting in more ice. “We move carefully and steadily, but it’s a slow process,” said Tortora. 

The future may also hold an outside hockey match with the “NHL Stadium Series”. There have been talks with Stanford and the San Francisco 49ers and Giants about hosting a hockey game at their respective stadiums. Final decisions are waiting on the success of the Southern California game at Dogers Stadium between the Kings and Ducks. According to Tortora, “We are in a holding pattern until we see how the other games go, but if they go well it is a definite possibility.” 


CONTACT

For more Information, contact:
 
Scott Emmert, Media Relations Director, San Jose Sharks


Recent Features

St. Louis Rams

The St. Louis Rams Boost Concession Sales with ScentAir

The Rams partner with ScentAir for an innovative way to promote secondary revenue streams

Read more >

Columbus Blue Jackets

Blue Jackets Capitalize on Emotion-Based Marketing

The Columbus Blue Jackets bring an emotion-based marketing campaign home to the fans

Read more >
 

St. Louis Cardinals

 
The Cardinals Turn Big ROI with Non-Profit Partnership

The St. Louis Cardinals partner with a non profit to capitalize on an un-tapped market

Read more >

 


ABOUT THE NATIONAL SPORTS FORUM

The National Sports Forum is the largest annual cross-gathering of the top team sports marketing, sales, promotions, and event entertainment executives from throughout the broad spectrum of teams and leagues in North America. The 2014 NSF Conference and Trade Show will be held on February 9 - 11, 2014 in Dallas, TX. Visit www.sports-forum.com.

THE NSF SALUTES
OUR PARTNER

GMR Marketing

GMR Marketing is a global, full service engagement marketing agency that blends offline and online marketing to create branded experiences, leveraging the consumer passion areas of sports, music, entertainment, and lifestyle.

Click Here to learn more!

 



Search Archive »





Browse by Month »

May 2017
April 2017
March 2017
January 2017
December 2016
November 2016
October 2016
September 2016
August 2016
July 2016
June 2016
May 2016
April 2016
March 2016
February 2016
January 2016
December 2015
November 2015
October 2015
September 2015
August 2015
July 2015
June 2015
May 2015
April 2015
March 2015
February 2015
January 2015
December 2014
November 2014
October 2014
September 2014
August 2014
July 2014
June 2014
May 2014
April 2014
March 2014
February 2014
January 2014
December 2013
November 2013
October 2013
September 2013
August 2013
July 2013
June 2013
May 2013
April 2013
March 2013
February 2013
January 2013
December 2012
November 2012
October 2012
September 2012
August 2012
July 2012
June 2012
May 2012
April 2012
March 2012
February 2012
January 2012
December 2011
November 2011
October 2011
September 2011
August 2011
July 2011
June 2011
May 2011
April 2011
March 2011
February 2011
January 2011
December 2010
November 2010
October 2010
September 2010
August 2010
July 2010
June 2010
May 2010
April 2010
March 2010
February 2010
January 2010
December 2009
November 2009
October 2009
September 2009
August 2009
July 2009
June 2009
May 2009
April 2009
March 2009
February 2009
January 2009
December 2008
November 2008
October 2008
September 2008
August 2008
July 2008
June 2008
May 2008
April 2008
March 2008
February 2008
January 2008
December 2007
November 2007
October 2007
September 2007
August 2007
July 2007
June 2007
May 2007
April 2007
March 2007
February 2007
January 2007
December 2006
November 2006
October 2006
September 2006
August 2006
July 2006
June 2006
May 2006
April 2006
March 2006
February 2006
January 2006
December 2005
November 2005
October 2005
September 2005
August 2005
July 2005
June 2005
May 2005
April 2005
March 2005
February 2005
January 2005
December 2004
November 2004
October 2004
September 2004
August 2004
July 2004
June 2004
May 2004
April 2004
March 2004
February 2004
January 2004
December 2003
November 2003
October 2003
September 2003
August 2003
July 2003
June 2003
May 2003
April 2003
March 2003
February 2003
December 2002
November 2002
October 2002
September 2002
August 2002
July 2002